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373 opportunities in Selangor

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Location: SS2 Petaling Jaya/Shah Alam

Responsibilities:

• Provide quality customer service to customers over the phone.
• Remain up-to-date with the latest information that impacts the delivery of service to the customers.
• Listen, probe and question in order to clarify and understand customer needs.
• Provide customer feedback for continuous improvement.
• Understand, analyze and calculate bill statement in order to provide clear explanations to customers.
• Maintain a high degree of responsibility towards customer confidentiality.

Requirements:

• Min SPM (min pass in Math, BM, Eng) + 1 year accumulated fulltime working experience in CS, Sales, Mktg.
• Fresh Diploma holders / Fresh grads will also be considered.
• Customer oriented with good interpersonal and communication skills.
• Proficient in English Language. Bahasa Malaysia and Chinese dialects.
• Able to work in a flexi shift.
• Computer literacy (E-mail applications, operates Windows 95/97).
• Must posses own transport.

Interested applicants, please call 03- 5512 8877 or email your updated resume to shah.alam@adecco-asia.com