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applicants

Our client is a global leading online test and assessment services provider.
They are now actively looking for potential individual to join them as a Customer Service Executive-to start immediately.

Position: Customer Service Executive (permanent)
Location: Jln Sultan Ismail, KL
Working hour: Permanent Night Shift, 5 working days.

Responsibilities:

1.Provide timely, accurate and relevant information to customers, i.e.
accurate product and pricing information, training & assessment system based on customer needs.
2.Proactively assist and respond in a timely manner to customer complaints.
3.Provide accurate resolution to issues raised.
4.Identify and act on selling opportunities to increase revenue, whilst providing suitable solutions to customers’ requirements.
5.Administer transactional information and ensure system entries are completed in an accurate and timely manner

Requirements:

1.Diploma/Degree holder.
2.Experienced in contact centre environment in a similar industry.
3.Able to communicate fluently in English and Bahasa Malaysia.
4.Possess a pleasant personality, like problem-solving and providing assistance to customers.
5.Able to start immediately.

Hurry up and submit your resume to:

Nurdalila Ahamad
Recruitment Consultant
Tel : +603 2282 5391
E-mail: dalila@serimahligai.com

Wish you all the best!

*we regret that only shortlisted candidates will be notified