This job ad has been posted over 60 days ago...
Contact Centre Consultant
at
Adecco Personnel Sdn Bhd
in Selangor
Job Description:
Provide quality customer service to customers over the phone.
Remain up-to-date with the latest information that impacts the delivery of service to the customers.
Listen, probe and question in order to clarify and understand customer needs.
Provide customer feedback for continuous improvement.
Understand, analyze and calculate bill statement in order to provide clear explanations to customers.
Maintain a high degree of responsibility towards customer confidentiality.
Job Requirements:
Min SPM (min pass in Math, BM, Eng) + 1 year accumulated fulltime working experience in CS, Sales, Mktg. Fresh Diploma holders / Fresh grads will also be considered.
Customer oriented with good interpersonal and communication skills.
Proficient in English Language. Bahasa Malaysia.
Able to work in a flexi shift.
Computer literacy (E-mail applications, operates Windows 95/97.
Must posses your own transport.
For more info please log in into our website at www.adecco.com.my or contact us at 03-5512 8877.
Walk in interview: Mon to Fri from 10am to 4pm and Saturday from 9.30am to 12noon
Provide quality customer service to customers over the phone.
Remain up-to-date with the latest information that impacts the delivery of service to the customers.
Listen, probe and question in order to clarify and understand customer needs.
Provide customer feedback for continuous improvement.
Understand, analyze and calculate bill statement in order to provide clear explanations to customers.
Maintain a high degree of responsibility towards customer confidentiality.
Job Requirements:
Min SPM (min pass in Math, BM, Eng) + 1 year accumulated fulltime working experience in CS, Sales, Mktg. Fresh Diploma holders / Fresh grads will also be considered.
Customer oriented with good interpersonal and communication skills.
Proficient in English Language. Bahasa Malaysia.
Able to work in a flexi shift.
Computer literacy (E-mail applications, operates Windows 95/97.
Must posses your own transport.
For more info please log in into our website at www.adecco.com.my or contact us at 03-5512 8877.
Walk in interview: Mon to Fri from 10am to 4pm and Saturday from 9.30am to 12noon
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Published at 09-02-2010
Viewed: 655 times
Viewed: 655 times